In the ever-evolving landscape of retail, shopper behavior is changing rapidly. No matter what your understanding of loyalty in the past, the chances are your customer has other ideas. The modern ...

Artificial intelligence delivers actionable insights, driving efficiency and preparing convenience retailers for an AI-driven ...

Opinions expressed by Entrepreneur contributors are their own. Customer loyalty is the holy grail of a high return on your investment. However, many people tend to think and invest more in customer ...

Buyer motivation is the underlying reason for everyday purchases — and understanding such motivations is crucial to success. Only by understanding customer motives can companies tailor their sales and ...

PORTLAND, Ore.--(BUSINESS WIRE)--SheerID, the global leader in identity verification for commerce, today announced the publication of its 2024 Consumer Loyalty Report. Retailers are leaning into ...

For as long as people have been selling goods, customer loyalty has been a topic of conversation. Yet no one has been able to fully crack its code. Each year, we see brands across industries revamping ...

Brand loyalty plays a crucial role in the success of companies across various industries. But the dynamics of consumer behavior are constantly evolving, and recent trends indicate a significant shift ...

Upside: Nearly 40% of loyalty members would stop shopping at a specific location if the store terminated its loyalty program. However, certain findings from the survey shine a light on unexpected ...

Discover how QSR leaders are evolving loyalty programs from discount-driven points to high-frequency, status-driven ...

• Consumers’ expectations jumped 30% this year, but brands only met 9–11% of that demand • Amazon, Google, Microsoft, Apple, and Coca-Cola lead 2025’s loyalty rankings The 17th annual Brand Keys ...

Brand loyalty is an important factor for automakers to consider, as a consumer who continues to purchase, finance or lease their vehicles is an extremely important asset. With that in mind, customer ...