The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

MIAMI--(BUSINESS WIRE)--ReturnPro (formerly goTRG), the industry leader in returns management and reverse logistics, is excited to announce the launch of ReturnPro for eCommerce Brands and Marketplace ...

No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...

Opinions expressed by Entrepreneur contributors are their own. Customers pay far more attention to a retailer’s attitude toward product returns than many retailers realize — making poor returns ...

In the highly regulated and complex life sciences industry, returns management has traditionally been seen as a necessary operational function. However, advances in technology and increasing emphasis ...

Findings reveal that 84% of consumers are concerned that tariffs will raise costs, and 80% would change their purchase behavior in response to higher prices due to tariffs. MIAMI--(BUSINESS ...

Returns in 2024 are expected to be about 17% of all goods sold, totaling $890 billion, according to a new report by the National Retail Federation and return management company Happy Returns. That's ...

As return rates escalate, the implementation of smart returns technology emerges as a vital strategy, offering a seamless, eco-friendly solution that enhances customer satisfaction while reducing ...

Returns are shaping the future of retail — and while they’re an integral part of the consumer experience, they’re also becoming a growing pain for retailers. Retailers that offer hassle-free returns ...

Managing returns efficiently has become an essential component of success in eCommerce and omni-channel retailing. According to CBRE, up to $70.5 billion worth of product purchased during the 2020 U.S ...