Over 150 gathered in downtown Norfolk on Saturday afternoon to demonstrate against federal immigration enforcement efforts that have led to the deaths of several U.S. and non citizens since the ...

The Specialized Assistance for Everyone program, which is in the first year of a five-year trial in the city, has handled hundreds of calls that otherwise would have occupied police, firefighters ...

New offer targets businesses already paying for an answering service and considering a change, with an incentive for ...

DALBAR, Inc., the preeminent independent auditor of customer service within the financial services industry, has once again recognized Nationwide Retirement Solutions for delivering exceptional ...

Ascensus, the leading independent technology and service platform powering savings plans across America, today announced outstanding service performance during the company's 2025 end-of-year season ...

Guilford County’s Family Justice Center has closed its pop-up location in Greensboro as it transitions services back to its ...

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GARLAND, TX / ACCESS Newswire / January 19, 2026 / SS Support Network, a U.S.-focused Call Center and Business Process Outsourcing (BPO) company, is gaining strong recognition across the healthcare ...

The project aims to create 10,000 jobs and strengthen digital services. Demand for BPO services grows as Africa’s outsourcing market accelerates. Sid Ali Zerrouki, Algeria’s minister of Post and ...

Today’s contact center agents have a much more profound impact on customer satisfaction and retention, and brand reputation. That’s largely due to the fact that customers have a much lower tolerance ...

Texas Tech Physicians (TTP) Permian Basin recently held a ribbon-cutting ceremony for a new call center, based in the Odessa clinic. The new 12-person call center will serve Texas Tech Physician ...

Samsung Electronics America, in partnership with Harte Hanks, recently opened a new customer service call center in Mauldin. The 14,000-square-foot facility at 701 Brookfield Parkway, near Woodruff ...